NESS is an authorized FSP acting as an intermediary, a binder holder and an administrator for various underwriters
NESS is authorized to sell Long-Term Insurance, Life Insurance and Short-Term Personal Lines.
NESS chooses to focus on what was formally known as Life Assistance Business and now known as Funeral Insurance due to their expertise in the market. Our products range from life insurance, funeral insurance products and NESS offers cash based funeral benefits.
Funeral insurance is a policy that provides a cash payout within 24 - 48hrs upon the notice of death in order to cover the costs associated with a dignified funeral.
Funeral cover refers to insurance funds you are provided with to take care of the immediate and urgent costs of a funeral. It’s paid out as one lump sum that is legally limited to a maximum of R100 000
In addition to the cover amount we offer benefits such as:
Claims paid out within 48 hours of approval.
Beef benefit:
If an immediate family member passes away a full 420kg cow is delivered to the home of the deceased
OR
A butchery/meat voucher is issued to the beneficiary
Memorial benefit:
A benefit is paid out to assist family with the tombstone
Repatriation services:
With all cultural protocols observed, a repatriation service is offered to transport the deceased home within the borders of South Africa.
Claims paid out within 48 hours of receiving valid documents.
NESS Consulting has made it simple for you to claim by giving you the option to choose the method you are most comfortable with.
You can claim via:
Telephone: 011 7159700
E-mail: clientservices@nessgroup.co.za/
info@nessgroup.co.za
WhatsApp: 060 300 4762
Our claim handlers in the client services department will provide you with the initial documentation required to process the claim.
At claims stage you need:
1. Completed claim form
2. Copy of computerized death certificate that show registration number and it must have Home Affairs stamp.
3. Deceased identity document certified by the commissioner of oaths or the South African Police Service, must have deceased stamp, certification must not be older than 3 months
4. Copy of temporary Identity or birth certificate accompanied by the affidavit if member or deceased lost his/her Identity document
5. Copy of Identity document of the claimant that has a clear photo certified by the commissioner of oaths or the South African Police Service.
Where a hand written death certificate is provided we require the death to be accompanied by a letter from home affairs stating reasons why an Abridged death certificate was issued:
1. Copy of DHA1663 Form and the barcode for all the three pages must be the same.
2. Copy of DHA1680 form must be accompanied by the letter from Home Affairs and page 2 of the DHA1680 the boxes must be ticked
3. Copy of bank statement for banking details verification (Where applicable) not older than 3 months
4. Copy of NESS Policy membership certificate
5. Fully completed police report if the cause of death is unnatural, accidental or suicide (where applicable)
Then you can:
Fax documentation to 086 683 1414
E-mail documentation to claims@nessgroup.co.za/ clientservices@nessgroup.co.za
Whatsapp documentation to 060 300 4762
No, there are no medical exams or tests.
There is a 6 month waiting period
Yes. We cover from between 1 to 10 extended family members including 2 spouses.
The beneficiary you have chosen on the policy will receive the claim.
Yes you can.
Yes. The difference will incur a new 6 month waiting period.
No they are not liable to.
24 – 48hrs of receiving valid claims documents.
Yes, we are operational in multiple provinces across South Africa.
Currently, we have branches in Gauteng, KwaZulu-Natal, Eastern Cape, and the North West.
Our physical branch locations include Johannesburg, Butterworth, Durban, Mthatha, Potchefstroom, and Ulundi, making it convenient for you to visit or reach out to us in person.
Our Funeral Product cover members from 84 years in the beginning, thereafter a member can reach 114 years.
There are a number of products that have repatriation country wide.
We are open for suggestions through our receptionists per office in:
Maritime House Building, Margaret Mncandi Avenue, Durban
45 James Moroka Avenue, Potchefstroom
4th Floor, Sanlam Building, 50 Cnr Madiera and Leeds Streets, Mthatha
222 Smit Street, Braamfontein, Johannesburg
You can use WhatsApp, the number to send your suggestion is 060 300 4762
You can email the suggestion to info@nessgroup.co.za or go to the contacts page on the website use the Feedback page.
Yes, the premium amount is typically influenced by the level of coverage you choose. If you opt for a higher coverage amount, it’s common for your premiums to increase accordingly.
1. If the insured life passes away from natural causes within the initial 6 months of activating their policy.
2. If the insured individual takes their own life within the initial 12 months of activating their policy.
3. In cases where you have furnished us with inaccurate information or no insurable interest.
4. The insured life passes away as a result of participating in illegal activities.
Yes, being a black-owned company, we recognize the diverse backgrounds and different surnames within our families, but it is crucial for us to ensure that there is a valid insurable interest.
The processing time for policy issuance may vary. Typically, it takes a few business days, but it can be expedited based on specific circumstances. (look at on-boarding doc)
If you miss a premium payment, your policy may lapse or become inactive.
However, we do offer a grace period during which you can make the payment without penalty.
To ensure your family receives the payout, make sure they are aware of your policy details and keep them informed about the process. Additionally, ensure that all required documents are readily available for them to submit a claim.
All our policies lapse after 2 months of non- payment of premiums. In the event you lose your job in that month you are given 30 days grace period to make payment arrangements